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https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1609011958407-D4GWVRLAYE8BWPOOF43A/Screen+Shot+2020-12-26+at+11.45.47+AM.png 2020 Report repair system (Users side and staffs side) https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615171405563-PXP3Q0AADSQH5Z14O57O/Screen%2BShot%2B2021-03-07%2Bat%2B1.42.26%2BPM.jpg 2020 Report repair system (Users side and staffs side) - Kate, the student https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615171435955-WI0PNGUEANF08K9J2CNQ/Screen%2BShot%2B2021-03-07%2Bat%2B1.42.11%2BPM.jpg 2020 Report repair system (Users side and staffs side) - Sarah, the coordinator https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615171490815-XQ33CU4VA0DJ4SXQD8M4/Screen%252BShot%252B2021-03-07%252Bat%252B1.42.36%252BPM.jpg 2020 Report repair system (Users side and staffs side) - Bob, the mechanic 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https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615178854859-FWEJ8JA8JODJ7WU98QXX/Select%2Bcolor.jpg 2019 UX Research: Amazon’s Prime Wardrobe short Colors that available in Prime wardrobe have a logo next to them. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615176319008-9O7UVIQCL26PSLVE75RM/pasted%25252Bimage%25252B0%25252B%252525288%25252529.jpg 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615179409846-ZK1TEEA0QGT8Z4X0E9AZ/Screen+Shot+2021-03-07+at+8.56.35+PM.png 2019 UX Research: Amazon’s Prime Wardrobe short The old cart icon doesn’t show the number of products in the Prime Wardrobe Cart. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1576374164788-UVCHZAXYU377P4VILM2U/download.jpeg 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615175548111-4SO8EI0PYG8W7GE36EDN/chart.png 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615178437452-24EVJ18GBJYR3UPGP9SY/Select%2Bsize.jpg 2019 UX Research: Amazon’s Prime Wardrobe short Sizes that available in Prime wardrobe have a logo next to them. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615179461512-6JIIJU53UQVKEPL1T44X/Screen+Shot+2021-03-07+at+8.57.18+PM.png 2019 UX Research: Amazon’s Prime Wardrobe short Suggested new cart icon https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615932950227-VZLYTPHGJZPHLI1PF08V/Screen+Shot+2021-03-16+at+3.14.33+PM.png 2019 UX Research: Amazon’s Prime Wardrobe short Before https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615933515907-JUE4TU8KIM6MMCNMVBJH/Screen+Shot+2021-03-16+at+3.24.35+PM.png 2019 UX Research: Amazon’s Prime Wardrobe short After rearrange elements https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615179478900-JVX02S6W8PIGN5KFS8GW/Screen+Shot+2021-03-07+at+8.57.23+PM.png 2019 UX Research: Amazon’s Prime Wardrobe short Show dropdown https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1576375846523-JCRE16YOYR4DHLDS5C1X/pasted+image+0+%285%29.png 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1576376727578-IW94J8QDC5PCRGE297DY/imageLikeEmbed.jpg 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1576375231937-CHDMLWZYWN2XFVJQEZKB/pasted%2Bimage%2B0%2B%25281%2529.jpg 2019 UX Research: Amazon’s Prime Wardrobe short In Prime Wardrobe https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1576377130998-RC7B6T7CA3S7KZHLQJY1/imageLikeEmbed%2B%25283%2529.jpg 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615171108001-C71QMH71BSEN7W31JRFN/Shop%2Bfor%2Bapparels%2Bon%2BAmazons.jpg 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1576377231916-5QFUPT981OQV3LOU2VMI/imageLikeEmbed%252B%2525282%252529.jpg 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615179143381-7SOOMK50KBJVXPLVXX4E/Cart%2BSelect%2Bsize%2Band%2Bcolor.jpg 2019 UX Research: Amazon’s Prime Wardrobe short When available https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615935503424-6FRBV8GKICU1I5UFJ3LA/banner05.png 2019 UX Research: Amazon’s Prime Wardrobe short - Genemod: Design for technical users: Life scientists https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615935502706-091CWD21CVPQQAL74TQ2/banner01.jpg 2019 UX Research: Amazon’s Prime Wardrobe short - 2020, Full process Design thinking: Fitness app https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1689805077851-0VG2I8NU417KGSOWB9PW/Scheduling%2Btool%2Bbanner%2B%25283%2529.jpg 2019 UX Research: Amazon’s Prime Wardrobe short - 2023, Banfield Pet Hospital: Scheduling tool for call center associates https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615175229453-68YQD374AN9YE68DPF4Z/Final+Presentation_Amazon+Prime+Wardrobe.png 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615173568329-FY0GZA8GKCQ7FG9VABX6/pasted%2Bimage%2B0%2B%25286%2529.jpg 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1576377191915-GFES8V7JOSXOSH1S4DCH/chart+%283%29.png 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615934785932-5S9CIQMYZXL0S6FUGKX7/Screen+Shot+2021-03-16+at+3.45.20+PM.png 2019 UX Research: Amazon’s Prime Wardrobe short https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1615178196082-8AAAZZ6GKN1CUHAK5KC7/Cart%2BSelect%2Bsize%2Band%2Bcolor.jpg 2019 UX Research: Amazon’s Prime Wardrobe short https://paneverland.com/2023-scheduling-tool-for-call-center daily 0.75 2024-06-06 https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/93904cc5-8e14-4d00-944d-26166034199a/Banfield+Scheduling+Tool+for+Call+center+%2817%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/cecc0715-f0f2-4702-8441-94a64d617b60/Design+thinking+process+%284%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you 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https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/f72142f2-8af3-454b-8814-be0b984b8c20/Banfield+Scheduling+Tool+for+Call+center+%2816%29.jpg 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/ab6d9ef9-b122-45ee-9293-e429eb307317/Banfield+Scheduling+Tool+for+Call+center+%2810%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/8eb69a15-cb58-48c0-ad41-ec38454a5585/Banfield+Scheduling+Tool+for+Call+center+%287%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/de9fc5b3-be8c-4241-9482-3d57c2605a06/Banfield+Scheduling+Tool+for+Call+center+%285%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/137f85bc-130c-45ac-8279-4fcdbb3efa4f/Banfield+Scheduling+Tool+for+Call+center+%2811%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/05619696-3856-4612-ae26-b30afe33a30a/Banfield+Scheduling+Tool+for+Call+center+%2815%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/883f5aef-9521-4f4a-8cfd-68428e99f71a/Banfield+Scheduling+Tool+for+Call+center+%2818%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/97695181-a64d-4e16-b01e-1b37a0100bd6/Scheduling+tool+banner.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/594d0bcf-cbaf-4a40-b8bb-bc8145192df1/Banfield+Scheduling+Tool+for+Call+center+%286%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/39fdb65a-b288-4dfe-aacb-34998576c7b6/Banfield+Scheduling+Tool+for+Call+center+%2814%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/7e0fe160-0e43-4428-899d-df01c59bc50c/Banfield+Scheduling+Tool+for+Call+center+%282%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/a5c60c65-b71d-425d-b69a-b2ad5eda1d00/Banfield+Scheduling+Tool+for+Call+center+%284%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/4b09583b-179f-430e-846f-3c3a2af76fec/Banfield+Scheduling+Tool+for+Call+center+%288%29.png 2023 Scheduling tool for call center - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://paneverland.com/new-page-2 daily 0.75 2024-06-06 https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/39701c17-51f7-40db-9453-1453d04fa969/Kennel+Tracker+Banner+web.png 2022 Banfield: Kennel Tracker https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/dbef3193-ed3d-4001-a905-2c004ea63a39/Kennel+tracker+POC+%283%29.png 2022 Banfield: Kennel Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/bc8ed402-7ec4-42d5-a7f6-dfa902b2400f/Kennel+tracker+POC+%282%29.png 2022 Banfield: Kennel Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/c4131a02-df14-4377-b7a3-ca3625c511db/Kennel+tracker-+Design+thinking+process.png 2022 Banfield: Kennel Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/ff185cf5-4def-4219-9729-7af5211296d7/Screenshot+2023-08-17+at+1.59.30+PM.png 2022 Banfield: Kennel Tracker - Make it stand out Design reviews and iterations https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/49bd6c89-488f-47d6-a031-98e64569e2f8/Kennel+Tracker+IA.png 2022 Banfield: Kennel Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/d0851ecb-531a-4649-a950-3990b15a9e79/Kennel+tracker+POC+%281%29.png 2022 Banfield: Kennel Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/f74fd324-230c-4b7a-a2ca-02a3a88437be/Kennel+Tracker+Banner+3-2.png 2022 Banfield: Kennel Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/92611a5c-d151-4cfb-b112-064976a368a2/Kennel+Tracker+Banner+2-2.png 2022 Banfield: Kennel Tracker - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1692312908240-ZUKOWJUR0QATQ1A982ET/genemod%2Bcover+%282%29.png 2022 Banfield: Kennel Tracker - 2020, GENEMOD: SELF-SERVE IMPORT TOOL https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1692312915205-1JCYNTWOXJY6WBDDTTZJ/banner+2.jpeg 2022 Banfield: Kennel Tracker - 2020, Full process Design thinking: Fitness app https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1692312924879-G2LMLJ7L5Y55Y4WI43BI/Scheduling%2Btool%2Bbanner%2B%285%29.png 2022 Banfield: Kennel Tracker - 2023, BANFIELD PET HOSPITAL: SCHEDULING TOOL FOR CALL CENTER ASSOCIATE https://paneverland.com/2024-heritage-plus-mobile-app daily 0.75 2025-06-12 https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1c0150ea-fcfa-47bb-b0ca-f3fa2e76c1e9/Slide+16_9+-+Prototype.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Figma Prototype https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/0cc5499d-8bc0-42ac-8d6b-f0db74f30a5b/Slide+16_9+-+IA.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Information Architecture https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/2202f013-ef29-4388-b8fd-519bebf93b8b/Slide+16_9+-+Technician+-+Shopping+List.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/09bd25f3-851a-4519-b0ef-bdbd7194c4e9/Slide+16_9+-+Technician+-+Share+List.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/82225d4c-74d9-4ce1-b5df-b077f962b90d/Wrieframes.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Wireframes https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/0cc67f42-cb5e-49f4-8e74-c4dff99316c2/Slide+16_9+-+Display+2.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/92e6dedb-fa65-412d-815f-768018fa1341/Slide+16_9+-+Technician.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/bd5a1a7d-08c7-4e22-a214-17ca8bf14d6a/Heritage+-+Design+thinking+process.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out I use the design thinking process to guide the project. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/e70673bb-a706-44e0-b2ce-06ae5e1e27a9/Slide+16_9+-+Contractor+-+Home.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1717878377283-3LZPX146WNYKHMVEDWS3/genemod%2Bcover.png 2024 Heritage: B2B e-commerce Mobile Application - 2020, Batch import and arrange items How I designed an import tool that boosted efficiency by 5.7x https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1717878383535-B33FYW7PYWJRP0LTUD7D/Kennel%2BTracker%2BBanner%2Bweb.png 2024 Heritage: B2B e-commerce Mobile Application - 2022, Kennel Tracker https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1717878387310-R45X7C61JEMZQU1TT7M4/Scheduling%2Btool%2Bbanner.png 2024 Heritage: B2B e-commerce Mobile Application - 2023, Scheduling Tool for Call Center Associate https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/7c3f41bd-139e-44fc-91b0-a61c77faa130/Slide+16_9+Personas.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Key insights from Personas and Journey Map. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/454c8359-e07a-46d6-8388-3eeb8ea79cde/Slide+16_9+-+Technician+-+Confirmation.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/5d1e1731-9e02-41b8-8551-b6449829d64d/Slide+16_9+-+Theme+Iteration.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/ec5e32ce-46b1-4f30-ac0e-b804cf9da993/Slide+16_9+-+Estimate+Proportion+of+Users.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/79c1ac08-675f-4a47-a7c7-4cf0ff187aa5/Slide+16_9+-+Office+Admin.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/0ee8a62f-4616-4aef-9555-7c222f2823c5/Slide+16_9+-+Product+List+Iteration.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/f0d88dfa-e6d5-4f8a-869e-e2a593729e6d/Slide+16_9+-+Retailer.png 2024 Heritage: B2B e-commerce Mobile Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://paneverland.com/2025-scalable-design-token-framework daily 0.75 2025-06-18 https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749692880302-ZDEQ8AYP53I3E9ZTKA4S/Final+1.png 2025 Scalable Design Token Framework - Primitive Level tokens For the Primitive Level tokens, I split them into 2 collections. First is the global collection for all the values, like neutral colors or system colors, that would not be affected by a change of brand. Second is the brand collection, which is all the values that depend on brand color. That also includes the border radius of the button group, the fields group, and the cards group that I identified from the audit exercise. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749692881651-2DXB5PQQWRRCHOOFIEWN/Final+2.png 2025 Scalable Design Token Framework - Semantic-level tokens. The semantic-level tokens. I split them into 2 collections. First is System Collection, which contains all the values that are independent of light or dark mode. Second is the Mode collection, where light and dark mode colors are established. From the quick mock exercise, I made a document explaining different levels of background and other details of the Mode Collection structure. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749692883935-5KUHB2L1LB8I8W4X3RYL/Final+3.png 2025 Scalable Design Token Framework Here is the documentation I created explaining more detail on container structure and status structure. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749692885565-6UAXM3Q5HXKX4WSUEPID/Final+4.png 2025 Scalable Design Token Framework - Component-level token Here’s the component-level token documentation I created, including a naming structure based on best practices I identified during research. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/30e02707-a8e5-4b97-b9a0-1a6a7cb6a2d1/Token+Structure+-+White+Label+Strategy+1+brand+color.png 2025 Scalable Design Token Framework - Make it stand out The other approach is to group the current primary and secondary color sets into a single scale, resulting in a more cohesive white-label product. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749690447514-P5B31NGHSNV9UBUBXY0W/DSM+Audit+Analysis+1.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749690453674-HYUR23CD34N1ZPAJSDSJ/DSM+Audit+Analysis+2.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749690456778-NGT1P7VYC13849EQS0AU/DSM+Audit+Analysis+3.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749690456253-EY2S14BT57IASNVGH5XT/DSM+Audit+Analysis+4.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749690458879-M29X33I89IKSYO5F9A9T/DSM+Audit+Analysis+6.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749690457564-N0M8KNO8R5BYJCZ6L1CL/DSM+Audit+Analysis+5.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/1749690460691-PI554ZSMXJJIKZMXU3D9/DSM+Audit+Analysis+7.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/f396b885-5b4a-420b-a46f-79c8c63b2417/Long-+Display+DSM-+Design+token.png 2025 Scalable Design Token Framework https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/6cf381c3-ad4a-47f7-a67b-e064fd111463/Token+Structure+-+04+Mode+multi+level+BG.png 2025 Scalable Design Token Framework - Make it stand out Using the idea, I separate the background into 3 levels: page background, surface, and container to give more flexibility to the token structure. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/106d5ab0-1a52-4420-93eb-6386413812cd/DSM+-+Design++Token+Process.png 2025 Scalable Design Token Framework - Make it stand out I use the design thinking process to guide the project. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/91aee4ba-b7fd-4242-a10b-2a316192daa5/Token+Structure+-+04+Mode+1+level+BG.png 2025 Scalable Design Token Framework - Make it stand out For the semantic-level token, I use a quick mock exercise to see how many tokens would play out in dark mode. As you can see here, if all the white backgrounds are linked to the same color token, it doesn’t work as well in dark mode as the color looks too blended together. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/97482d98-d75d-46f0-8994-5b256f5ab273/DSM+-+Design++Token+Workshop.png 2025 Scalable Design Token Framework - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/50ed78dc-0871-4151-b91d-af83bc641c3c/image+%282%29.png 2025 Scalable Design Token Framework - Make it stand out QA component in Storybook makes sure the token is assigned correctly. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/9ba0d47d-f94c-4106-b70b-deec4309ae63/Hand-off.png 2025 Scalable Design Token Framework - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/6d78e9ee-d298-42f4-9000-e4daafbd5ab8/Token+Structure+-+White+Label+Strategy+2+brand+color.png 2025 Scalable Design Token Framework - Make it stand out In Enable state the background color is s shade of Primary, while when hover is a shade of secondary. It looks harmonize in the current brand color. But if we have a white-label brand that has clashing primary and secondary color. It could led to this scenario where user hovers on a component and it changed color totally. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/a7700386-e854-477b-bcd8-409726930559/DSM+Audit+Numbers.png 2025 Scalable Design Token Framework - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/99bbeb49-5875-424f-bce4-736d1dcbb295/Token+Structure+-+White+Label+Strategy+2.png 2025 Scalable Design Token Framework - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/6277f058-b428-4782-9a1b-c5e75ca270e0/DSM+Audit+Colors.png 2025 Scalable Design Token Framework - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b970e95365f027891fde202/e6cf67fd-30f9-4a75-a288-2ade0cc504f7/Token+Structure+-+04+Mode+Material.png 2025 Scalable Design Token Framework - Make it stand out I did more research to see how others tackle this issue. I found a material design’s concept of ‘surface,’ ‘container,’ and ‘on’ would help solve this issue.